Business Process Automation: What is it and how to implement it?

The Pandemic has shown that Enterprises can bring drastic changes in a short span of time. There is always this question as to how did Enterprises scale up their digital transformation efforts in such a short time? And in some sense we owe it to automation and the advancement of technology. The pandemic has led many business leaders to think creatively and accelerate digital transformation in the organizations to deliver solutions faster than ever before. Many enterprises started to adopt various Rapid automation techniques such as Robotic Process Automation (RPA), Artificial intelligence (AI), Business Process Automation (BPA), etc. to meet the growing needs of the consumer and clients. These automation techniques have saved a lot of time for businesses and enterprises that spent previous minutes of production involving the boring repetitive manual tasks that are now completed with the help of computers. Let’s dig a little deeper into Business Process Automation and understand how it is helping businesses become more efficient.

What is Business Process Automation?

Gartner defines Business Process Automation as the automation of complex business processes and functions beyond conventional data processing and record-keeping. It involves running core business processes that are event driven, and often critical in nature as opposed to running simple data maintenance tasks.

BPA accelerates the way a business functions across different departments and teams to get the work done faster and efficiently. It assists greatly in streamlining the various processes involved in any organization, be it onboarding an employee, planning a marketing campaign, managing vendor payments, etc. BPA gets a lot of the boring repetitive tasks done in no time using custom designed rules and actions, and the best part is that it gets the work done as and when expected without any dependence on human resources.

Business Process Automation Examples


Temporary Entry/Exit Access

Access Key example — if you forget your access key, it becomes a tedious task to get a temporary key again. But if the process was automated with an app on the phone. There’s nothing like it. You can save precious minutes of the day and escape the frustration of not being able to get things done on time by automating the process of temporary keycards using a mobile app. Forgetting the keycard at your desk and going back for it, all of these can be avoided if we streamline and automate the entry and exit to the office premises.

Managing Vendor Payments

Key considerations to implement Business Process Automation

Analyse Process Thoroughly

Identify the Tasks to be Automated

Outline the Objectives

Change Management

Measure Effectiveness

Advantages of Business Process Automation

  • Efficiency — Business Process Automation helps teams and organizations to save time on manual tasks through automation. The automation of any task will not only save precious minutes of the employees but also increase the overall efficiency and productivity of the organization.
  • Accuracy — As there is very little room for human intervention in the Business Process Automation. We can be assured of a high level of accuracy as a result of human involvement being at a minimum.
  • Job Satisfaction — Many times, employees get frustrated doing the same old mundane tasks of the day. However, with the introduction of Business Process Automation, there is a sigh of relief amongst the employees. BPA helps employees focus on the more challenging tasks that require their intellect and gives them the satisfaction of accomplishing other productive tasks.
  • Growth — The time saved up through automation of tasks can help the organization focus on brainstorming to improve processes or bring in new ideas for better solutions. This would increase productivity and place the organization on the path of growth.


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